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  2. How it works

From your recorder to a phone call

Setup happens remotely through the camera app you already use. No technicians, no new equipment, and you choose the hours we cover.

An alert, start to finish

An operator spots a problem on a store camera, checks it and calls the owner. The clip and a short report follow straight after.

30 seconds. How an alert goes from a camera to the owner's phone.

Live in four steps

Most of this happens over WhatsApp or a phone call.

  1. Tell us about your site

    Address, hours, camera app, number of cameras and the plan you want. WhatsApp, phone or email all work.

  2. Give us view-only access

    Create a separate viewer login on your recorder or app. The rest of your system stays private and you can switch it off any time.

  3. Agree hours, views and calls

    We set the coverage window, the camera views that matter most and who we call, in what order.

  4. Operators start watching

    Your 7-day free trial starts. You get calls when it matters and reports the way you like them.

Checklist

Four things to have ready before we connect.

Your camera app

iVMS, Reolink, Guarding Vision, SmartPSS, Lorex Cloud, EZView, Tiger or a similar app.

A viewer login

A separate view-only user on your recorder or app, just for SightGuard.

Your hours

When you open and close, and which hours you want us to cover.

Your call list

Who we call, in order: owner, manager, keyholder or security desk.

What happens when we spot trouble

  1. The operator sees it liveA car leaves a pump without paying, a door is forced, someone climbs a fence.
  2. We call right awayYou, or the first person on your list, hear what is happening and on which camera.
  3. We keep watchingWe stay on the cameras while you decide, and follow the instructions you set during setup.
  4. Clip and reportYou get the clip, snapshots and a short written report for police or insurance.
A man on a phone call at dusk

Choose the hours that match your site

Same operators and the same service on every plan. Only the hours change.

Night Watch

Night only

$199/ month

Per location, after a 7-day free trial

Overnight coverage, set around your closing time. For sites that are busy and staffed by day.

  • Live operator on your cameras
  • Alarm response calls to your contacts
  • Cash office monitoring in covered hours
  • Clips and hourly reports on request
  • Works with your existing DVR/NVR
Start free trial

Extended Watch

18 hours a day

$249/ month

Per location, after a 7-day free trial

Your riskiest 18 hours, usually late afternoon through early morning. You choose the window.

  • Live operator on your cameras
  • Alarm response calls to your contacts
  • Cash office monitoring in covered hours
  • Clips and hourly reports on request
  • Works with your existing DVR/NVR
Start free trial

Full Watch

Lowest cost per hour

24/7, every day

$299/ month

Per location, after a 7-day free trial

Every hour of every day, weekends and holidays included. For sites that never close.

  • Live operator on your cameras
  • Alarm response calls to your contacts
  • Cash office monitoring in covered hours
  • Clips and hourly reports on request
  • Works with your existing DVR/NVR
Start free trial

Start your free 7-day trial

Tell us about your site. We connect to your cameras remotely, agree the hours and who to call, and start watching.

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Your details open as a ready-to-send message in WhatsApp or your email app. Nothing is stored on this website.