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Remote video monitoring for gas stations
Your pump, forecourt and store cameras watched live by trained operators. When a car pulls away without paying, someone works a dispenser panel, or your clerk is alone with a problem, we call you or your contact right away.
The risk
What goes wrong at gas stations
Fuel-related losses tend to be small and constant: drive-offs where pay-after-pumping is still allowed, dispenser tampering, and cash that goes missing on a busy night shift. Robbery is rarer, but it is the reason owners lose sleep. A camera that only records tells you the next morning. A live operator sees it while you can still act.
robberies at gas or service stations in 2016, with an average loss of $970 each.
Source: FBIaverage loss per store that reported gasoline theft in 2016, the latest NACS figure.
Source: CStore Decisionsof U.S. robberies in 2020 took place at gas stations. Convenience stores accounted for another 10%.
Source: CSP Daily NewsNational drive-off figures are dated because most stations moved to prepay. We show the latest published numbers with their years.
The camera views that matter most
During setup we agree which of your existing views get the closest attention. These are the ones we usually start with.
- Every pump islandAngled to catch the car and the plate side
- Forecourt overviewOne wide view of all lanes
- Front door, inside and outFaces at entry, at head height
- Register from aboveThe cashier's hands and the drawer
- Cash office or safeDrops, counts and who goes in
- Back door and dumpstersA common way in at night
- Air, water and ice machineWhere people linger after dark
- Lot edgesLoitering and parked cars
What we see, and call you about
- A car leaving the pumps without paying. We note the pump, the time and the plate if it is visible, and send you the clip
- Someone opening or working on a dispenser panel
- Loitering, panhandling or fights on the forecourt at night
- A robbery in progress. We call your contact right away and follow the steps you gave us
- The clerk leaving the store unattended or spending long stretches outside
- Safe drops and cash counts that skip your procedure
From your camera to your phone
The same four steps, every time something goes wrong.
Seen live
The operator spots the problem on your camera as it happens.
You get a call
We call you or the first person on your list, right away.
We keep watching
We stay on the cameras and follow the instructions you set.
Clip and report
You get the clip, snapshots and a short report.
Answers
What live monitoring can and can’t do
We can
- Watch every pump and the store at once during your coverage hours
- Call you or the people on your call list the moment something is wrong
- Save clips and timestamps for police reports and insurance
- Flag staff procedure problems in hourly reports
We can’t
- Physically stop a car or a robber, because we are not on site
- Promise how fast police respond, because each local agency sets its own priorities
- Recover fuel after a drive-off. Prepay at night is still the best control
- See anything your cameras don't cover
Privacy and compliance
Not legal advice. Have your counsel confirm the rules that apply to your site.
- Audio stays off by default. About a dozen states require every party to consent to audio recording, so we only listen where your state allows it and your signs say so.
- Post “video monitored” signs at entrances. They deter and they keep customers informed.
- Some states require written notice to employees about camera monitoring outside public areas. Connecticut’s law (§ 31-48d) is the best-known example; check your state’s rules.
Recommended hours for gas stations
Night Watch ($199) suits stations that are busy and well staffed by day, with the risk concentrated after dark. Extended Watch ($249) covers 18 hours. Full Watch ($299) is for 24-hour stations and sites with a history of drive-offs or robbery.
Night Watch
Night only
$199/ month
Per location, after a 7-day free trial
Overnight coverage, set around your closing time. For sites that are busy and staffed by day.
- Live operator on your cameras
- Alarm response calls to your contacts
- Cash office monitoring in covered hours
- Clips and hourly reports on request
- Works with your existing DVR/NVR
Full Watch
24/7, every day
$299/ month
Per location, after a 7-day free trial
Every hour of every day, weekends and holidays included. For sites that never close.
- Live operator on your cameras
- Alarm response calls to your contacts
- Cash office monitoring in covered hours
- Clips and hourly reports on request
- Works with your existing DVR/NVR
Compared with a guard: a 12-hour guard post at a typical $25 an hour costs about $9,125 a month. Night Watch is $199. Run your own numbers
All three plans are available for every site. Compare Night, Extended and Full Watch
Gas stations: common questions
Do I need new cameras?
No. We connect to your existing DVR or NVR through apps such as iVMS, Reolink, Guarding Vision, SmartPSS, Lorex Cloud, EZView and Tiger.
What happens if someone drives off without paying?
The operator notes the time, the pump, the vehicle and the plate if it is visible, calls your contact, and sends you the clip for a police report.
Will you send a guard?
No. We watch and we call: you, or the people on your call list. We don't dispatch guards or patrols.
Can you watch the cashier and safe drops?
Yes, during your covered hours: safe drops, till counts and who enters the cash office. Hourly reports can include walk-ins, purchases and the time the cashier spends outside.
How much does it cost?
$199 a month for nights, $249 for 18 hours a day or $299 for 24/7, per location, after a 7-day free trial.
Sources (7)
- FBI, Crime in the United States 2016, Table 15: robbery by location. ucr.fbi.gov/crime-in-the-u.s/2016/crime-in-the-u.s.-2016/topic-page…
- CStore Decisions, “Dealing with drive-offs” (NACS figures). cstoredecisions.com/dealing-with-drive-offs/
- U.S. DOJ COPS Office, Problem-Oriented Guide No. 67: Gasoline Drive-Offs. portal.cops.usdoj.gov/resourcecenter/content.ashx/cops-p244-pub.pdf
- CSP Daily News (2021), FBI 2020 robbery data by location. cspdailynews.com/company-news/c-stores-are-4th-most-common-location…
- Convenience Store News, FBI 2022 data for convenience stores and gas stations. csnews.com/convenience-store-operators-grapple-rising-crime
- Reporters Committee for Freedom of the Press, recording laws by state. rcfp.org/introduction-to-reporters-recording-guide/
- Connecticut General Statutes § 31-48d, electronic monitoring of employees. cga.ct.gov/2025/pub/chap_557.htm
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Start your free 7-day trial
Tell us about your site. We connect to your cameras remotely, agree the hours and the call list, and start watching.
- Call or text+1 (801) 215-9361
- WhatsApp+92 310 8380207
- CoverageAnywhere in the United States